By now you’ve surmised I’m big on customer service. I’m loyal to companies that provide the best service and I penalize those who treat me poorly. Many years ago, Walmart opened its first mega-store in my home town, called Hypermart. I nicknamed it “Hypertension” because my blood pressure would skyrocket during a visit to the store, thanks to the clueless and often rude employees, lack of shopping carts available inside and the dirty, overcrowded aisles. This place was so poorly laid out and staffed with such incompetent employees, that I couldn’t get out of there in less than two hours. I tolerated this for more shopping trips than I care to admit. Prices were cheap and this store was a quarter mile from my house.
Make it stop |
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